Contact us

Effective from: 9 мая 2026 г. · Tridents (tridents.store)

We respond to every enquiry. Please include the order ID and in-game nickname when writing about a specific purchase — it helps us reply within minutes instead of hours.

Support channels

• Email: support@tridents.store — for everything, including refund and chargeback requests.
• Phone: +380 99 000 00 00 — during business hours (see below).
• Telegram: @tridents_store — fastest channel for technical issues.

Hours: Ежедневно, 10:00–22:00 (UTC+3). Average response: до 24 часов.

For merchants

Need help with onboarding, custom branding or an Enterprise plan? Write to support@tridents.store with the subject [partner] and we will get back within a business day.

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