Contact us
We respond to every enquiry. Please include the order ID and in-game nickname when writing about a specific purchase — it helps us reply within minutes instead of hours.
Support channels
- Email: support@tridents.store — for everything, including refund and chargeback requests.
- Phone: +380 99 000 00 00 — during business hours (see below).
- Telegram: @tridents_store — fastest channel for technical issues.
Hours: Ежедневно, 10:00–22:00 (UTC+3). Average response: до 24 часов.
For merchants
Need help with onboarding, custom branding or an Enterprise plan? Write to support@tridents.store with the subject [partner] and we will get back within a business day.
Service provider
- Type
- Физическое лицо
- Full name
- Богданов Данил Алексеевич (Bohdanov Danyl)
- Country
- Украина, Запорожье
- Registered address
- пр. Соборный, 1, 69000 Запорожье, Украина
- support@tridents.store
- Support phone
- +380 99 000 00 00
- Telegram
- @tridents_store
- Governing law
- European Union